FMs - Thanks to Faye

Lily has been wearing a Phonak Microlink CI S receiver with a MicroLink FM transmitter during preschool, noisy activities, and therapy, until last week when one of the wires on her receiver pulled out of its casing.

I called Faye, our public school Hearing Resource teacher and within two hours, she brought a new receiver to our home.  This is AMAZING customer service!!!!   THANK YOU FAYE!!!  We really appreciate her responsiveness and attention to Lily's needs.   Lily never missed a beat and loves wearing her FMs.  They make a huge difference, especially in noise. 

Phonak, the maker of Lily's FMs, now owns Lily's Cochlear Implant company Advanced Bionics.  We are looking forward to a next generation Cochlear Implant that combines both of their technologies with out of this world results. 

Comments

[Annie (SLP)]

Hi there, I'm an SLP, and when I was at the ASHA convention last week, I stopped at the vendor booths to chat with both Phonak and AB. The Phonak people wouldn't say a thing about future developments.

The AB people said they have new things on the horizon that they can't say... but I didn't give up that easily. They went on to say that Phonak is helping them build a smaller BTE processor. The integrated processor/FM will probably not be the next generation processor but the one after. Hm, I didn't think to ask if that meant the BTE or the bodyworn, if one might have integrated FM before the other. Anyway, just thought I'd share that very UNofficial info. :)

Phonak's hearing aids are beautiful and small for being as powerful as they are--can't wait to see what they can do with those big old AB BTE processors!

[Lily's Mom]

Thanks Annie. I think in the next generation BTE CIs we are going to see some amazing things, especially in the new Phonak involved CI. I doubt there will be a lot of focus on the BWP, but I love it so. The changes can't come quick enough. We are hoping for a new generation CI for LIly as we transfer from the BWP to a BTE. Great to compare notes!